portfolio:
If you are a new client, we require one-third or 50% up front to begin work. We also require a signed work agreement.
Design is a collaborative process of sharing information (you) and finding out how to visually communicate it (us). We need to know your target audience, what your nonprofit/company does, your organization's philosophy, and how you want your target audience to perceive you.
If you have a wish list of particular things you'd like to see in the design or have a "don't even think about it" list, please share that information. Likewise, feel free to share any samples of work you like and why you like it, even if it's just a particular color.
All text should be edited and proofread prior to sending to a designer. Having to redo the layout due to major text changes will result in additional charges.
Following are some suggested tips for ensuring clean copy:
If you cannot send all copy at once, it is usually OK to send the copy in sections, but only once those sections have been finalized.
Only send what needs to go in the layout. For example, if you have a document with more information than will be included in the piece, it is faster and more efficient to only send what is needed. Otherwise, the designer has to guess or stop and ask questions. This causes confusion and delays.
Images should be 300 ppi for print work at the size they will appear in the layout. Please note: our contract states that you must have received permission for any image you send to us (unless it is your own or not copyrighted), so you must make sure that you have gotten any necessary permission and let us know if any credits are required to appear with the image.
Do not copy and paste images into a Word document. Send image files: PSD, TIFF, JPEG, AI or EPS. GIF files may be used for the web.
All images should be clearly named or identified in the e-mail when sent.
You will receive a PDF proof for print jobs and an online "proof" for websites and HTML e-mails. Design changes should be brought to our attention at the first proof, as well as any text changes. Although we check spelling and will point out any grammatical changes we happen to encounter (or will proofread for an additional fee), you are responsible for checking the text and that changes were made accurately at each stage.
You may mark up a PDF with Acrobat's editing tools or fax us a printout of the pages with changes clearly marked. It is always faster to see the changes as they appear in the layout. It is preferable to receive a PDF with changes, as that allows for copying and pasting of any replacement text. Please be sure to check spelling when typing in any replacement copy.
We require your written approval of the final proof before proceeding with printing or publishing to the web.
Download our proof checklist to assist you in checking proofs.
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